Contacting This Site
thedaler.com does not run a support desk, and it does not publish a public email address, contact form or phone line of its own. Nothing on this site can open, change or close a Daler account, move money or check a document, so the quickest route to an answer about your account is always the operator.
If something on one of our pages looks out of date, treat Daler's own page as the source of truth. Offer terms in particular can change, and the operator's offer page is the one that applies to you. You can find out who publishes this site on the About page, and how this site handles data on the Privacy page.
Daler Support
For anything about your account, deposits, withdrawals, bonuses or verification, contact Daler. The operator lists these channels:
- Live chat on the daler.com home page, available 24/7.
- Email at info@daler.com.
For requests about your personal data, Daler's privacy policy names a separate address, support@daler.com. Daler does not publish a support phone number.
What to Tell Support
When you open the live chat, give support the details it needs to help quickly: the email address on your account, a short description of the problem and, for a payment question, the coin and network you used. Do not paste a private key or a seed phrase, and never share your password. If your question is about a promotion, name it, for example the Welcome Offer or the Daler Club, so the team can check the right terms.
Complaints and Reporting a Problem
If something goes wrong with your account, a payment or a bonus, start with Daler's live chat or info@daler.com and keep a copy of the conversation. Daler's terms and its responsible gambling policy are the documents that govern the dispute, so read the relevant section before you write.
What Not to Send Us
Do not send passwords, wallet seed phrases, private keys or identity documents to this site. We do not ask for them, we cannot use them, and a message to a website is not a safe place to put them. If Daler asks you for verification documents, send them only through the operator's own channels, and only when the operator has asked for them.
Age
Daler is for adults aged 18+, or older where the legal gambling age is higher. If gambling is no longer fun, the Responsible Gambling page lists the tools Daler provides and the free helplines, including one that is open 24 hours a day. 18+. T&Cs apply.